Terrified commuters have spoken of their safety fears after a shocking spate of axe attacks, stabbings and assaults on board our region's buses.
Public transport users have hit out - claiming many bus routes have become dogged by anti-social behaviour.
While commuters also complained of delays and overcrowding on some services.
In December, a man was brutally attacked with an AXE on the top deck of the Number 14 bus as it travelled along Saltley Road in Nechells.
The passenger suffered serious injuries after he was struck in the head by the weapon in the shocking December 15 attack.
In November, a man was arrested on suspicion of assault after a teenage girl was allegedly hit - again on the number 14 bus - this time in Alum Rock.
That bus service was previously dubbed ' the worst in Birmingham ' after a mass brawl broke out between teen girls.
In September, a 17-year-old boy was chased off the number 28 bus on Dyas Road, Great Barr, before a knifeman launched a 'vicious and unprovoked' attack .
The victim suffered SIX stab wounds to the head and body.
And on Monday a suspected arson attack on the number 63 bus in Frankley, led to severe damage on the top deck.
In the wake of the incidents, we asked commuters for their experiences on buses in our region.
We wanted to know which services were particularly bad for overcrowding and delays.
Did bus users feel safe travelling across the city?
Had they any positive experiences they wanted to share?
Commuters responded in their droves and THIS is what they had to say.
Samantha Barker tweeted: “The 11 is awful. I wasn’t even surprised when I saw someone got stabbed on there. Also the 97 in Bordesley - coming back from work at 9pm I was often very frightened by drunk, aggressive people,”
One bus user told the Mail: “The number 76 bus is always overcrowded at peak times - mornings especially - with standing room only. They run every 20 minutes which is insufficient. Ideally they should run every ten minutes at peak time as this is such a popular route covering Solihull College and several schools including Camp Hill, Kings Heath Boys and Alderbrook in Solihull - as well as the Queen Elizabeth Hospital. The buses are never on time and I have been left waiting at some stops for 40 minutes at a time which is unacceptable.”
Twitter user Jiski wrote: “The worst for delays and overcrowding during rush hour has to be the number one. So happy I don't get it anymore! Lots of people say the number 50 is poor but it’s the best service I have used in Birmingham.”
Richie Moore tweeted: “The number 11. Weirdos and crooks from all over. Used to dread getting that bus as a lad. Can’t imagine it’s any better now.”
Helen Halls wrote: “The number 1 is abysmal. It is divorced from it’s own timetable.”
Steph Crockford tweeted: “The 74 and 79 are a complete no-go upstairs unless you’re after trouble or drugs. I used to walk rather than catch them when I needed to. Now I live on the 47 route in West Bromwich and that’s brilliant. Regular, clean, quiet. Nice!”
Hazel Thompson wrote: “The 49 bus, Yardley Wood service - kids on the morning bus running up and downstairs. At times the buses don’t show, or they are targeted by kids throwing stuff at the windows causing glass to break so the bus can’t continue.”
Rob Wildey wrote: “I know people who have been robbed, beaten up and spat at on West Midlands buses. I love Birmingham but the buses are horrendous, especially night services. However, I did once see a man having what appeared to be a fit. The driver was absolutely incredible with him.”
David Byatt wrote: “I drive nearly 40,000 a year in my job... and there is nothing better than to jump on the bus or train... I find it less stressful to watch the world go by. I notice Travel West Midlands have bought lots of new buses all fitted with CCTV then some scumbags wreck it for the majority.”
Antony Ruston tweeted: "I'd rather walk than get on a bus in Birmingham. The last time I caught one was at least five years ago. This is my city but it's not a nice place anymore."
Bosses at National Express, the largest bus operator in the region, moved to reassure passengers on safety and told how routes are also patrolled by uniformed and undercover police.
A National Express West Midlands spokeswoman said: “Figures show that the chances of becoming a victim of crime on public transport are very low. With nearly 1 million bus journeys being made every day it means that excluding vandalism there is only one crime for every 150,000 bus rides.
“We are part of the Safer Travel Partnership and work very closely with the Safer Travel Police team which uses a variety of tactics to help tackle crime and anti-social behaviour on the public transport network. These include using crucial feedback from passengers as well as targeted uniformed and undercover patrols on known hot-spots or routes.
“Passengers should always dial 999 if there is an urgent crime or an emergency but they can also use the Safer Travel Partnership’s See Something, Say Something service to report any non-emergency incidents of anti-social behaviour on National Express West Midlands buses. These reports help to build intelligence data which assists officers with pinpointing any particular hotspots to target.
“National Express West Midlands has crystal clear CCTV fitted across the entire fleet and by working together in the Safer Travel Partnership, anti-social behaviour and crime captured on CCTV from our buses has resulted in a 75% success rate in identifying offenders.
“We also have 4G Vemotion units installed on some of our buses, which allows mobile Safer Travel officers to tap into live CCTV feeds where they can stop a bus and quickly act upon any anti-social or criminal behaviour.”
* We want to hear your stories, good and bad, on bus travel across our region. Do you have pictures or video you'd like to share? Get in touch at email@example.com.